Shipping & Delivery Policy
FRESH n EASY is committed to deliver your order with good quality packaging within given time frame. We ship throughout the week, except Public & National holidays. We currently ship in Dehradun City only covering all areas under the 248001 Postcode.
What are the delivery charges?
FRESH n EASY provides free same day delivery (on all orders before 3PM everyday) on all items if your total amount is INR 1500 or more. There is a flat INR 100 delivery charge for all other shipments (as long as the order value is over INR 500).
How long does it take for an order to arrive?
Orders are delivered within 3-24 hours at the time of placing the order. If you place your order before 3PM on any day, the order will be delivered the same day before 8PM. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order.
What if any product is received in damaged condition?
If you think, you have received any product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call our customer care at 897511110 or email us at firstname.lastname@example.org mentioning your Order ID. We will personally ensure that a brand new replacement is issued to you with no additional cost within 24 hours. Please make sure that the original product tag and packing is intact when you send us the product back.